Cloud System Administrator

About Us

TRANZACT, a Willis Towers Watson Company is the market leader in delivering high-volume sales for the top insurance brands in America. We reach millions of consumers a week. We help the leading consumer insurance brands grow quality direct-to-consumer business

The Role

We are looking for an skilled and passionate System Administrator with a strong desire to excel, monitoring and ensuring the integrity of our systems as well as implementing automation for Infrastructure processes. The position requires the person to be part of an On-Call rotation. Weekend and holiday work are expected to happen. 24h response is needed while on call.

Responsibilities

• You will work the day shift and need to work off hours for maintenance etc. when needed.

• You will research, recommending and implementing automation for various system administration tasks.

• You will provide Tier II/other support per request from various constituencies. Investigate and troubleshoot issues, coordinate and communicate with impacted constituencies.

• You will perform administration and maintenance of Microsoft AD Servers, Office 365, IIS Server, FTP Server, Web Apps, alerting and monitoring system, VM Environments and other Microsoft Windows based Services.

• You will perform regular security monitoring to identify any possible intrusions.

• You will engineer Admin-related solutions for various project and operational needs.

• You will perform on-going performance tuning and resource optimization as required.

• You will contribute, develop and maintain installation and configuration procedures, system standards, security standards and PCI related operational standards.

• You will perform periodic reporting and support capacity planning.

• Hands on experience of using PowerShell to automate administrative tasks. Requirements :

• Excellent written and verbal communications skills on English and Spanish.

• Experience with troubleshooting issues in the Cloud (Primarily Azure)

• Virtual Hyper-visors (Both Hyper-V and VMware)

• PowerShell

• Experience handling Office365, Active Directory and Microsoft Exchange Server

• Working knowledge of Servers (2003, 2008, 2008R2, 2012, 2012R2, 2016)

• Networking (LAN, WAN, TCP/IP, iSCSI, FC, DELL, Cisco, HP, ILO)

• Storage (SAN/NAS/DAS) Synology, DELL, HP

• System patching/Mobile Device Management (Microsoft Intune, WSUS, SCCM)

• Atlassian Jira, Bitbucket, Confluence

• Various Anti-Virus software and Windows Application Firewalls

• Solarwinds

• Backups/Disaster Recovery

• Telco (PBX and VOIP)

• Remote systems management (Barracuda)

• Ticket management (Manage Engine, Jira, Zendesk, BMS)

Our hiring processes ensure equal conditions, objectivity and non-discrimination