Qc Associate, Translation

Company Overview

We are a rapidly growing (Inc. 5000) communications company on a global mission to improve lives. CQ stands for Cultural Intelligence and we help healthcare and insurance organizations to engage people from diverse backgrounds by communicating in a culturally relevant way. We translate the meaning and feeling of messages in 170+ languages. Our client portfolio consists of fortune 500 companies in the healthcare and life science industries.

Who we need

We are looking for a QC Associate to support our production team (project managers, team leads) QC Associates are responsible for assessing customer requirements, project specs and meeting quality standards for translation projects.

This is a 100% remote position.

What we need you to do

• Understand CQ fluency’s quality standards ensuring they are upheld.
• Understand the customer’s expectations and makes sure they are upheld.
• Review foreign language documents against an English source looking for and fix items such as spacing, formatting, web links, cross references/TOCs, capitalization, punctuation, headers/footers, names, numbers, fonts, bullets, and more.
• Design QC Checklists.
• Fill out a QC Checklist for each project reviewed.
• Properly utilize all appropriate supplemental materials (reference materials, glossaries, etc.).
• Provide feedback to Project Managers or others who are involved in the project.
• Maintain accurate and up-to-date administrative tasks and management reporting.

What we want you to have

• Minimum 1-2 years of translation industry experience including the use of translation tools
• Outstanding verbal and written communication skills
• Positive attitude and a true team player
• Tech savvy, able to juggle multiple tasks under pressure in a fast-paced environment
• Ability to develop budgets and schedules
• Energetic self-starter with initiative and a creative approach to problem-solving
• Commitment to professional customer service
• Fluency in English and preferably a second language
• Bachelor’s degree or higher from an accredited institution

What is our culture

Exceptional. Different. Compassionate. Fun. Happy!

CQ fluency is a “people-centric” company. We not only value our clients and vendors, we also value and love our employees. Our team is passionate, energetic, and possesses exceptional skill sets. We know our team is our #1 asset and we are committed to their professional growth. We foster a dynamic environment where employees are empowered to exceed our expectations to drive their careers forward. Our employees are passionate and build strong relationships with each other and our clients. Our environment is collaborative, casual, and FUN!

What we want you to tell us

We look forward to hearing from you!

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