Pre Sales Engineer

The Pre Sales Engineer provides field technical support to customers by serving as the primary technical interface for TD SYNNEX products, solutions, and services.

Performs a variety of product, and technical support functions which include research and resolution of pre-sales technical and process related issues.

Such activities may include the following as well as other duties as assigned.

"Let's Achieve Great Outcomes. TD SYNNEX is the partner that helps unlock business results for all."

What You'll Do :

• Provides pre-sales resolution of all technical and process related issues, using appropriate escalation points when necessary.
• Consults with customers and technology group to clarify and/or resolve problems, evaluate operational and performance requirements.
• Consults with customers concerning pre-sales design, development, and maintenance of products/services.
• Assists sales channel, field teams and customers with pre-sales technical solutions.
• Responsible for knowledge transfer of advanced technical theory to target audiences.
• Communicates complex information and ideas clearly, concisely, and persuasively to target audiences.
• Participates in products, solutions, or services training to maintain technical knowledge, active certification, and competence.
• Assists in determining the feasibility of proposal, conferring with customers and technology group to clarify and/or resolve problem.
• Consults on advanced configurations on converged solutions.
• "Sells best of breed" Solutions that include TD SYNNEX services Creates, presents, and executes strategies.
• Performs other additional duties as assigned.

What We're Looking For :

• Bachelor's degree or equivalent technical education
• 3-4 brands or advanced technical certifications in 1-2 brands.
• Applies advanced knowledge of technical standards, principles, and concepts.
• Proficient in English (level B2 or higher) required.
• Contributes to the development of new principles and concepts.
• Advanced knowledge of other related disciplines.
• Solves highly complex and unusually challenging technical problems.
• Assignments require extensive evaluation of alternatives and data.
• Solutions are highly innovative and ingenious.
• Is expected to make improvements to technology standards and practices.
• Works virtually independently toward predetermined long-range goals and objectives.
• Assignments are often self-initiated using independent judgment and discretion.
• Work is checked through consultation and agreement with others and only informally from direct supervisor.
• Serves as adviser to management and external spokesperson for the organization on major technical initiatives.
• Actions guide and impact the successful completion of major projects. May function as a project leader.
• Effects of erroneous decisions are long-lasting, require the expenditure of extensive additional resources and will result in the organization's failure to meet objectives.

Other Education / Certifications :

• 8+ years with master's degree
• AWS Cloud Practitioner - Desirable
• AWS Solutions Architect - Desirable

Working Conditions :

• Professional environment - Hybrid
• May be required to travel 20% to 30% of the time.
• Occasional non-standard work hours or overtime as business requires.

What's in it for You?

• Elective Benefits : Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career : Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being : Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion : It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community : Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity, and inclusion.

If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply.

You may be exactly the person we're looking for!

What's In It For You?

• Elective Benefits : Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career :Accelerate your path to success (and keep up with the future) with formal programs on le